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Cobalt supply chain accountability management appeal mechanism (2nd edition)

(Summary description)With affected communities, in order to strengthen the supply chain upstream and downstream enterprises, government departments, non-governmental organizations, media and other related parties to communication and coordination, timely and effective response to the parties concerned, constantly improve the company's supply chain management ability and the information transparency, in line with the principle of "honesty, loyalty and responsibility", set up the nanjing cold sharp appeal of supply chain and the communication mechanism, and on the company's web site and WeChat public number shall be made public.

Cobalt supply chain accountability management appeal mechanism (2nd edition)

(Summary description)With affected communities, in order to strengthen the supply chain upstream and downstream enterprises, government departments, non-governmental organizations, media and other related parties to communication and coordination, timely and effective response to the parties concerned, constantly improve the company's supply chain management ability and the information transparency, in line with the principle of "honesty, loyalty and responsibility", set up the nanjing cold sharp appeal of supply chain and the communication mechanism, and on the company's web site and WeChat public number shall be made public.

Information

With affected communities, in order to strengthen the supply chain upstream and downstream enterprises, government departments, non-governmental organizations, media and other related parties to communication and coordination, timely and effective response to the parties concerned, constantly improve the company's supply chain management ability and the information transparency, in line with the principle of "honesty, loyalty and responsibility", set up the nanjing cold sharp appeal of supply chain and the communication mechanism, and on the company's web site and WeChat public number shall be made public.

I. purpose of mechanism

Receive, review, respond, report and deal with the expectations and demands of various stakeholders on supply chain governance, strengthen communication and collaboration with external parties, and build a dialogue and consultation platform for continuously improving the company's supply chain governance capability.

Ii. Scope of appeal and communication

In order to ensure the effective operation of the appeal and communication mechanism, this mechanism only accepts appeals or information provided by real names and good faith, and it must meet the following conditions:

1. Identified risks and challenges associated with the company's cobalt supply chain;

2. Gaps and deficiencies in the company's cobalt supply chain responsible management system and measures;

3. Other relevant Suggestions and opinions concerning cobalt supply chain supported by sufficient evidence.

Iii. Appeal and communication channels

Any appeal and communication information related to the above scope shall be sent to the company's supply chain management department by email or letter first. Other forms of appeal may affect the acceptance of evidence confirmation.

csr@hrcobalt.com;

Address: person in charge of supply chain management department, Nanjing Hanrui Cobalt Co., Ltd., 115 jinghuai street, jiangning economic and technological development zone, Nanjing

Iv. Information submission requirements

For the appeal (including individual and represented by the unit, similarly hereinafter) submitted a complaint or communication information, must meet the following conditions, or directly fill in the attachment the cold sharp responsible supply chain management complaint form: (note: if the necessary information is missing, at the time of acceptance may be because of insufficient evidence or difficult to verify, and cause the appeal cannot be considered effective!

1. State the name (or anonymity) of the complainant, the unit (if any) and whether the complainant requires confidentiality, and the company will keep confidentiality if there is such requirement;

2. If the complaint is submitted by the dispatched representative, the authorized person's information and contact information, including valid telephone number and email address, shall be provided;

3. Explain the complaint or communication in detail and provide supporting evidence, which will be helpful for the effective resolution of the complaint or communication. The complainant is welcome to provide Suggestions on possible solutions;

4. The appeal information should be expressed in Chinese, English or French as far as possible. The use of other languages may affect the progress of appeal processing and response.

V. complaint and communication process

The appeal and communication mechanism works through the following six steps: step 1: receiving the appeal or communication

The staff who accepts complaints and communication is responsible for recording the contents of complaints and communication and ensuring that relevant contents are recorded in the responsible management complaints registration and tracking form.

Step 2: initial assessment

Make a preliminary assessment of whether the content of the appeal and communication conforms to the scope of this appeal and communication mechanism, and convey relevant information to relevant leaders and departments of the company.

Step 3: appeal confirmation

Within seven working days after the receipt of the complaint and communication items, the complainant shall be given feedback on the written reply to confirm the receipt of the complaint and provide the steps and time for the resolution of the complaint.

Step 4: complaint response

The appeal investigation will be carried out immediately after receiving the appeal, and the investigation report or action report related to the appeal shall be completed within one month from the date of the appeal, and the response conclusion shall be formed. There will be three ways to respond:

1. If the appeal does not conform to the scope of the appeal, if the appeal is not established, it shall be rejected;

2. Accept the complaint, but there is no complaint problem in the company, and there is no need to take corrective or improvement measures;

3. Accept the complaint and confirm the need to take corrective or improvement measures. If necessary, refer to the control procedures of corrective and preventive measures for implementation.

Step 5: improve your actions

If the complainant is not satisfied with the investigation report or action measures, the company will conduct further investigation and study, determine the action plan that needs to be carried out in depth and implement it. If the complainant is still unable to reach an agreement with the company on improvement actions, the appeal can be transferred to a third party for mediation or external experts to participate in the review and consultation.

Step 6: monitoring and evaluation

The company's supply chain management department will report to the committee on the complaints, resolutions and pending situations received every quarter; Analyze the status and time limit of appeal settlement every year, and evaluate the effectiveness of appeal and communication mechanism. Vi. Protection of petitioners

1. The information of the complainant shall be kept confidential

The appeal information shall be registered and processed by the person in charge of the supply chain management department, who shall keep the information of the appeal strictly confidential, and shall not disclose the information of the appeal to any other person except the leader and the person in charge. Appeal materials as the company's top secret data processing, in addition to the leadership in charge, no one else is allowed to access, not allowed to spread to appeal stakeholders.

2. Rights and interests protection

The starting point of the appeal system responsible supply chain management is to increase the ability of supply chain management, so the appeal is based on objective facts help advance our management company encourages such complaint, and practical protection for the rights and interests, it is strictly prohibited to appeal for retaliation complaint, at the same time guarantee the right to know, the complaint is valid and final disposal results and other information.

3. Disclosure and revenge treatment

If the company fails to keep confidential the above requirements, or retaliates against the complainant, the company will regard it as a serious violation of discipline, terminate the labor contract, and hand it over to the judicial authority for handling according to law.

This company solemnly promises: resolutely protects the rights and interests of the complainant from infringement!

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